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Review ITIL
Although the ITIL covers a number of areas, its main focus is on IT Service Management. The ITIL recommendations were developed in the 1980s by the UK Government's CCTA in response to the growing dependence on IT and a recognition that without standard practices, government agencies and private sector contracts were independently creating their own IT management practices and duplicating effort within their Information and Communications Technology (ICT) projects resulting in common mistakes and increased costs. IT infrastructure changes can impact the manner in which business is conducted or the continuity of business operations.
Business Continuity Management describes the responsibilities and opportunities available to the business manager to improve what is, in most organizations one of the key contributing services to business efficiency and effectiveness. Change management - The impact of any change to the recovery plan has to be analyzed. The resultant information can be put before the project board for them to authorize the project itself. Accreditation is governed by the passing of two exams - the Foundation and the Practitioner.
The main subject is derived from a cause. Service Level Management provides for continual identification, monitoring and review of the levels of IT services specified in the Service Level Agreements (SLAs).
Design and implement procedures for the distribution and installation of changes to IT systems The proactive process identifies and resolves problems before incidents occur. FITS was developed for UK schools. It is a subset of ITIL
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